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Moss Amigos

Moss Care is a complementary support service that covers every Moss Amigo brand plant purchase from our online store and authorized retailers.Because Moss Amigos cultivates the plants, develops the products, and works directly with authorized reselle

<h1 id="isPasted" style="box-sizing: inherit; font-family: var(--font-heading-family); font-style: normal; font-weight: var(--font-heading-weight); letter-spacing: calc(var(--font-heading-scale) * 0.06rem); color: rgb(var(--color-foreground)); line-height: calc(1 + 0.3/max(1,var(--font-heading-scale))); word-break: break-word; font-size: calc(var(--font-heading-scale) * 4rem); font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(252, 252, 252); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><em style="box-sizing: inherit;"><span style="box-sizing: inherit; font-weight: 400;">Moss Care is a complementary support service that covers every Moss Amigo brand plant purchase from our online store and authorized retailers.</span></em></h1><h3 style="box-sizing: inherit; font-family: var(--font-heading-family); font-style: normal; font-weight: var(--font-heading-weight); letter-spacing: calc(var(--font-heading-scale) * 0.06rem); color: rgb(var(--color-foreground)); line-height: calc(1 + 0.3/max(1,var(--font-heading-scale))); word-break: break-word; font-size: calc(var(--font-heading-scale) * 1.8rem); font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(252, 252, 252); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="because-moss-amigos-cultivates-the-plants-develops-the-products-and-works-directly-with-authorized-resellers-we-are-truly-an-integrated-ecosystem"><span style="box-sizing: inherit; font-weight: 400;">Because Moss Amigos cultivates the plants, develops the products, and works directly with authorized resellers, we are truly an integrated ecosystem.&#xA0;</span></h3><h3 id="isPasted" style="box-sizing: inherit; font-family: var(--font-heading-family); font-style: normal; font-weight: var(--font-heading-weight); letter-spacing: calc(var(--font-heading-scale) * 0.06rem); color: rgb(var(--color-foreground)); line-height: calc(1 + 0.3/max(1,var(--font-heading-scale))); word-break: break-word; font-size: calc(var(--font-heading-scale) * 1.8rem); font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(252, 252, 252); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><span style="box-sizing: inherit; font-weight: 400;">And only our Moss Care plan gives you a one-stop service and support center from Moss Amigo experts, so most plant issues can be resolved in a single support ticket.</span></h3><h1 style="box-sizing: inherit; font-family: var(--font-heading-family); font-style: normal; font-weight: var(--font-heading-weight); letter-spacing: calc(var(--font-heading-scale) * 0.06rem); color: rgb(var(--color-foreground)); line-height: calc(1 + 0.3/max(1,var(--font-heading-scale))); word-break: break-word; font-size: calc(var(--font-heading-scale) * 4rem); font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(252, 252, 252); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="most-issues-can-be-resolved-in-a-single-support-ticket"><span style="box-sizing: inherit; font-weight: 400;">&#x201C;...most issues can be resolved in a single support ticket.&#x201D;</span></h1><h3 style="box-sizing: inherit; font-family: var(--font-heading-family); font-style: normal; font-weight: var(--font-heading-weight); letter-spacing: calc(var(--font-heading-scale) * 0.06rem); color: rgb(var(--color-foreground)); line-height: calc(1 + 0.3/max(1,var(--font-heading-scale))); word-break: break-word; font-size: calc(var(--font-heading-scale) * 1.8rem); font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(252, 252, 252); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="most-moss-amigo-plants-come-with-aone-year-limited-warranty-and-up-to-90-days-of-complementary-support-from-purchase-from-our-website-or-authorized-retailer-to-extend-your-coverage-further-pleasepurchase-moss-care"><span style="box-sizing: inherit; font-weight: 400;">Most Moss Amigo plants come with a&#xA0;<a href="https://mossamigos.com/pages/warranty" style="box-sizing: inherit; color: rgba(var(--color-link),var(--alpha-link)); text-underline-offset: 0.3rem; text-decoration-thickness: 0.1rem; transition: text-decoration-thickness var(--duration-short) ease;">one-year limited warranty</a> and up to 90 days of complementary support from purchase from our website or authorized retailer. To extend your coverage further, please&#xA0;<a href="https://mossamigos.com/products/moss-care" rel="noopener noreferrer" style="box-sizing: inherit; color: rgba(var(--color-link),var(--alpha-link)); text-underline-offset: 0.3rem; text-decoration-thickness: 0.1rem; transition: text-decoration-thickness var(--duration-short) ease;" target="_blank" title="Purchase Moss Care Plus">purchase Moss Care+</a></span></h3><h3 style="box-sizing: inherit; font-family: var(--font-heading-family); font-style: normal; font-weight: var(--font-heading-weight); letter-spacing: calc(var(--font-heading-scale) * 0.06rem); color: rgb(var(--color-foreground)); line-height: calc(1 + 0.3/max(1,var(--font-heading-scale))); word-break: break-word; font-size: calc(var(--font-heading-scale) * 1.8rem); font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(252, 252, 252); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="for-retailers-or-individuals-who-purchased-directly-from-our-website-please-emailsupportmossamigoscomand-provide-the-following-information-in-your-message"><span style="box-sizing: inherit; font-weight: 400;">For retailers or individuals who purchased directly from our website please email&#xA0;</span><a href="mailto:support@mossamigos.com" style="box-sizing: inherit; color: rgba(var(--color-link),var(--alpha-link)); text-underline-offset: 0.3rem; text-decoration-thickness: 0.1rem; transition: text-decoration-thickness var(--duration-short) ease;"><span style="box-sizing: inherit; font-weight: 400;">support@mossamigos.com</span></a><span style="box-sizing: inherit; font-weight: 400;">&#xA0;and provide the following information in your message:&#xA0;</span></h3><ul style="box-sizing: inherit; padding-left: 2rem; color: rgba(2, 9, 18, 0.75); font-family: Amiri, serif; font-size: 16.8px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: 0.63px; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(252, 252, 252); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><li style="box-sizing: inherit; list-style: inherit; font-weight: 400;"><h3 style="box-sizing: inherit; font-family: var(--font-heading-family); font-style: var(--font-heading-style); font-weight: var(--font-heading-weight); letter-spacing: calc(var(--font-heading-scale) * 0.06rem); color: rgb(var(--color-foreground)); line-height: calc(1 + 0.3/max(1,var(--font-heading-scale))); word-break: break-word; font-size: calc(var(--font-heading-scale) * 1.8rem);" id="date-of-purchase"><span style="box-sizing: inherit; font-weight: 400;">Date of purchase&#xA0;</span></h3></li><li style="box-sizing: inherit; list-style: inherit; font-weight: 400;"><h3 style="box-sizing: inherit; font-family: var(--font-heading-family); font-style: var(--font-heading-style); font-weight: var(--font-heading-weight); letter-spacing: calc(var(--font-heading-scale) * 0.06rem); color: rgb(var(--color-foreground)); line-height: calc(1 + 0.3/max(1,var(--font-heading-scale))); word-break: break-word; font-size: calc(var(--font-heading-scale) * 1.8rem);" id="for-retailers-location-and-faire-order-"><span style="box-sizing: inherit; font-weight: 400;">For Retailers: Location and Faire Order #</span></h3></li><li style="box-sizing: inherit; list-style: inherit; font-weight: 400;"><h3 style="box-sizing: inherit; font-family: var(--font-heading-family); font-style: var(--font-heading-style); font-weight: var(--font-heading-weight); letter-spacing: calc(var(--font-heading-scale) * 0.06rem); color: rgb(var(--color-foreground)); line-height: calc(1 + 0.3/max(1,var(--font-heading-scale))); word-break: break-word; font-size: calc(var(--font-heading-scale) * 1.8rem);" id="for-individual-s-direct-website-order-"><span style="box-sizing: inherit; font-weight: 400;">For Individual (s): Direct website Order #&#xA0;</span></h3></li><li style="box-sizing: inherit; list-style: inherit; margin-bottom: 0px; font-weight: 400;"><h3 style="box-sizing: inherit; font-family: var(--font-heading-family); font-style: var(--font-heading-style); font-weight: var(--font-heading-weight); letter-spacing: calc(var(--font-heading-scale) * 0.06rem); color: rgb(var(--color-foreground)); line-height: calc(1 + 0.3/max(1,var(--font-heading-scale))); word-break: break-word; font-size: calc(var(--font-heading-scale) * 1.8rem);" id="specific-issue-in-detail-eg-ball-fell-apart-jar-crack-etc-with-attached-picture"><span style="box-sizing: inherit; font-weight: 400;">Specific issue in detail (e.g. ball fell apart, jar crack, etc) with attached picture.</span></h3></li></ul><h3 style="box-sizing: inherit; font-family: var(--font-heading-family); font-style: normal; font-weight: var(--font-heading-weight); letter-spacing: calc(var(--font-heading-scale) * 0.06rem); color: rgb(var(--color-foreground)); line-height: calc(1 + 0.3/max(1,var(--font-heading-scale))); word-break: break-word; font-size: calc(var(--font-heading-scale) * 1.8rem); font-variant-ligatures: normal; font-variant-caps: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(252, 252, 252); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;" id="thank-you-for-your-cooperation-as-we-work-our-best-to-deliver-you-high-quality-products-and-services"><b style="box-sizing: inherit;">Thank you for your cooperation as we work our best to deliver you high quality products and services.</b></h3>

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